Develop Your Team Intelligence

10. Cognitive flexibility

This involves creativity, logical reasoning, and problem sensitivity. It also means being able to adapt how you communicate based on who you’re talking to. Employers want to know you don’t just say the same thing to everyone — that you think critically about who you’re talking to, deeply listen, and tailor communication to that person.

9. Negotiation skills

Any leader needs to be able to negotiate, but don’t underestimate the frequency negotiation takes place in teams. be it small or big subjects, you need to master negotiation skills from the beginning.

8. Service orientation

Service orientation is defined as actively seeking ways to help others. How much do you assist those on your team, your superiors, and people across your industry? How much are you known for that? Being service oriented helps the team to maintain its focus on customer experience and working together.

7. Judgment and decision-making

As organizations collect more and more data, there will be an even greater need for workers who can analyze it and use it to make intelligent decisions. Good judgment also involves knowing how to get buy-in from a colleague, or making a strong suggestion to a manager (even if it might not make you popular).

6. Emotional intelligence

Robots can do a lot, but they still can’t read people the way other humans can (at least not yet). Employers will place a strong emphasis on hiring those who are aware of others’ reactions, as well as their own impact on others.

5. Coordinating with others

Again, this falls under the social skills umbrella. It involves being able to collaborate, adjust in relation to others, and be sensitive to the needs of others.

4. People management

This includes being able to motivate people, develop the talents and skills of employees, and pick the best people for a job. Obviously communication is a big junk here as well.

3. Creativity

We are bombarded by new technologies, and employers want creative people who can apply that tech to new products and services. Learn how to promote creativity amongst workers, in teams and for yourself. Tap in to the enormous potential already available in your team.

2. Critical thinking

As automation increases, the need for humans who can employ logic and reasoning increases. This is, in part, because machines must be directed ethically and optimally. You want people with critical minds who can evaluate the uses or abuses of the power of technology, and use them to benefit the company, the people in it, and the future. This is about developing your team members to think critically, helping producing better products and services, as well as customer experiences.

1. Complex problem-solving

Technology can make life easier, but it can also make things more complicated. For example, you could use wearables to help map the walking patterns of nurses and doctors in a hospital to see how to make things more efficient. But without a human being analyzing those results while also having intelligent conversations with nurses, doctors, and patients, you will likely end up with a wrong or even dangerous result. Teams require complex problem-solving abilities as a core skill.


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Team Intelligence Virtual Training
Information request form for the 10 team intelligence skills needed as od 2020.